Mastering the Inner Game
and the Outer Game of team performance.
Truly high-performing teams don’t just focus on skills or leadership, they master both the Inner Game (how a team works together) and the Outer Game (how a team delivers impact). Four habits define each.
Eight habits. Four Inner Game, four Outer Game.
Every workout, diagnostic and constraint maps back to one of these eight behavioural habits.
INNER GAME
Trust
Psychological safety and inclusion, the confidence to rely on each other, especially under pressure.
Resilience
Confidence under pressure, holding steady, adapting and keeping commitments when things get hard.
Purpose
Aligned goals and shared accountability, everyone clear on strategy and how their work connects to it.
Focus
Prioritisation and discipline, staying composed and driving for impact even when the workload is heavy.
OUTER GAME
Taking Action
Decisiveness and follow-through, acting on decisions quickly and reliably, not just discussing them.
Influencing
Building trusted relationships that create support and alignment beyond the team’s formal authority.
Agility
Future-focused innovation, spotting opportunities and creating new value before they become obvious.
Adapting
Flexibility and responsiveness, learning from feedback and changing course without losing momentum.